Just getting into using Lansweeper's Helpdesk feature...
Working on trimming down what attachments to allow on incoming support emails -
Setting this up is done with RegEx...
Of course, there are no examples inside of the Lansweeper KB, for any of this, and RegEx are non-intuitive, cryptic, and just generally a pain, unless you use it ALL the time.
I don't see any way to ask Lansweeper to add additional content to their KB about this, so I'm putting it here... Plus a way to pop out the correctly formatted RegEx, using PoSh.
On this page: https://<YourLanSweeperURL>/configuration/HelpdeskEmail/
Go to: 'Ignored attachment filters (regular expressions)'
You can test the filter, on that same line of that page, too.
$Start = "^(.(?!.*\.(" $Middle = "jpg|png|bmp|pdf|txt" $End = ")))*$" $RegEx_Line = "$Start"+"$Middle"+"$End" $RegEx_Line <# # Result ^(.(?!.*\.(jpg|png|bmp|pdf|txt)))*$ # Ignored attachment filters (regular expressions) # On this page: https://<YourLanSweeperURL>/configuration/HelpdeskEmail/ "All attachments in E-mails which match one of these regular expressions will not be saved to the web server." It is an inverted argument - so that anything that 'matches' gets blocked... Examples: Filename.jpg - No Match! (Allowed) Filename.png - No Match! (Allowed) Filename.bmp - No Match! (Allowed) Filename.pdf - No Match! (Allowed) Filename.txt - No Match! (Allowed) Filename.exe - Match found! (Blocked) Filename.msi - Match found! (Blocked) Filename.mp4 - Match found! (Blocked) Filename.xx2 - Match found! (Blocked) #>
